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I don’t usually write long reviews, but this purifier genuinely deserves one. After using the UC M1 for a bit, I can safely say it’s one of the better buys we’ve made for the house.
Purification & taste:
The 10 stage filtration actually makes a noticeable difference. The water tastes clean and fresh rather than flat or metallic like some other ROs. I also like that it adds back essential minerals and keeps the alkaline balance right. Urban company has mentioned their lab test results and purity levels, and going by the taste and clarity, it definitely feels like the purifier is doing its job well.
Filter Life & Savings:
One thing I absolutely appreciate is the 2 year filter life. The projected long term cost savings because of the smart rinse technology is quite high and if it lasts as promised that alone makes the M1 worth it. It’s a bonus that it’s likely to require less servicing.
UV Safety:
The in tank UV is another quiet hero. Knowing that the water in the tank is constantly kept germ free gives a lot of peace of mind.
Warranty & Support:
The 2-year unconditional warranty is also a big plus. No hidden terms and no filter/membrane exclusions. It covers everything. Managing service through the urban company app is actually very convenient because you don’t have to chase anyone.
Installation:
Installation was smooth. The technician explained everything clearly. Depending on if you stay in a building with very high or very low water pressure, they might ask for an extra valve/kit (mine didn’t need one) but it’s not expensive.
Storage:
The 8-liter tank is perfect for a family. The water stays tasting fresh even if it sits in the tank for a few hours, thanks to the UV and food-grade material.
If you’re looking for a purifier that’s easy to maintain, gives consistently good water, and doesn’t surprise you with hidden costs later then the M1 is a solid choice. It’s modern and reliable and genuinely feels like a step up from the usual ROs.
























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